Shipping and Returns

CustomZscales kits ship worldwide

 Free Shipping is available when you reach certain order amounts.  The more you add the more you save!

 

IMPORTANT SHIPPING NOTICE

CURRENT DELIVERY TIMES DURING PANDEMIC

CANADA:       1 – 2 Weeks

USA:               1 – 6 Weeks

INTL:              2 – 8 Weeks

Please be patient, mail IS still being delivered but postal facilities all across the globe are under heavy load due to increased online shopping, particularly in USA.  We will always offer full refunds for any undelivered mail as always. 

 

Returns: 

We have a 100% customer satisfaction guarantee.  We offer free returns or exchanges within 60 days of purchase no questions asked. You can return your product for store credit, different product, or a refund to the original payment method.

You can use the store contact form, or send a message directly to customzscales@gmail.com to advise us you wish to return any products and we will guide you from there.