Shipping and Returns
CustomZscales kits ship worldwide
Free Shipping is available when you reach certain order amounts. The more you add the more you save!
IMPORTANT SHIPPING NOTICE
CURRENT DELIVERY TIMES DURING PANDEMIC
CANADA: 1 – 2 Weeks
USA: 1 – 6 Weeks
INTL: 2 – 8 Weeks
Please be patient, mail IS still being delivered but postal facilities all across the globe are under heavy load due to increased online shopping, particularly in USA. We will always offer full refunds for any undelivered mail as always.
We have a 100% customer satisfaction guarantee. We offer free returns or exchanges within 60 days of purchase no questions asked. You can return your product for store credit, a different product, or a refund to the original payment method.
You can use the store contact form, or send a message directly to firstname.lastname@example.org to advise us you wish to return any products and we will guide you from there.